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The dedicated customer engagement team which was initiated in 2013 has grown by leaps and bounds. This specialized team in now a multi- dimension focused team with activities spreading into Skills, Health and Education. The team members through direct interaction with the customers at grass root level, identify the various needs, and in collaboration with associate partners conduct programs as per customer’s desire.

Social Impact:

Post attending training programs, our members have availed bank credit through our linkage program and utilized it for occupations like tailoring, artificial jewelry making, manufacturing eco- friendly plates from areca leaves, manufacturing sanitary napkins, beauty parlor, goat rearing, mini poultry, Mushroom cultivation etc. Further, the women enrolled under our skill programs have also attended credit counseling, and networking programs (market linkages).

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